1. Conclusion (Commencement) of the hospitality
The contract commences when the room / apartment has been reserved and
reservation is accepted or has already been provided.
2. Arrival and departure:
On the day of arrival, check-in time for the rooms / apartments is 4 p.m. If
an earlier check-in time is required, we will attempt to accommodate the change
when requested prior to arrival.
On the day of departure
for rooms / apartments is 10 A.M. In order to complete check-out, keys must be
presented, in person. We reserve the right to inspect the property prior
to completing check-out.
3. Service, prices:
Payment of services, used or unused, is non-refundable. In the event of early
departure or late arrival, the room / apartment price, excluding tourist tax,
will be charged as per the original contract quote.
4. Down payment:
A deposit of 20% is required for the reservation (within one week). The
booking is confirmed upon receipt of the deposit
5. Cancellation by the guest:
The quarters ordered and provided by the host must be paid in accordance with
Section 535, Paragraph 2 of the German Civil Code. Less the lessor's saved
expenses. In the case of holiday apartments, a flat rate of 10% and in the case
of rooms 20% of the room rate is considered appropriate.
In return, the
landlord must take into account the advantages that he obtains from renting the
room / apartment to another party.
cancellation fees up to 14 days before arrival free of charge, from 14 days
before arrival 80% of the room price including breakfast.
Free of charge up
to 60 days before arrival. We will refund any advance payments made to date with
a deduction of a processing fee of € 10.00.
Up to 30 days before arrival 50%
of the room price including breakfast.
For rooms from 30 days before arrival
80% of the room rate including breakfast.
Currently reduced cancellation fees
up to 14 days before arrival free of charge, from 14 days before arrival 90% of
the room price without breakfast.
For a holiday apartment from 30 days before
arrival 90% of the room price without breakfast.
We are happy to charge a
reasonable part of the cancellation fee paid on time on a goodwill basis for
your next stay in our house (non-transferable!)
In the event of cancellation
within the fee-free cancellation period, or in the event of a further transfer
of the booked room, the deposit will of course be refunded.
6. Travel cancellation insurance:
We recommend that you take out travel cancellation insurance to avoid
unnecessary costs. This insurance can save you any inconvenience. We would be
happy to send you forms for the insurance, or you can for insurance on our
homepage. >> Here for travel cancellation insurance <<
7. Property damage:
Payment for damages to the property are the responsibility of the
Place of jurisdiction: