Pension Berganemone

Terms and Conditions

1. conclusion of the guest accommodation contract:

The contract is concluded as soon as the vacation apartment has been ordered and confirmed or already provided.

2. arrival and departure:

On the day of arrival, the vacation apartments are available to you from 5 pm. If you want to arrive earlier, we can make this possible after prior consultation.

On the day of departure we ask you to leave the apartments in proper condition by 10 a.m. at the latest.

3. service, prices:

The refund of paid but not used services is not possible. In case of early departure or late arrival, the price of the apartment will be charged, excluding tourist tax.

4. deposit:

A deposit of 20% is due for the reservation (within one week after sending the booking confirmation). The binding confirmation of the reservation will be made after the receipt of the deposit.

5. cancellation by the guest:

The accommodation ordered and provided by the host is to be paid according to § 535, paragraph 2 BGB. Less the saved expenses of the landlord. In the case of vacation apartments, this is considered to be a flat rate of 10% of the accommodation price.

In return, the landlord must allow himself to be credited for the advantages he gains from renting out the vacation apartment to someone else.

      Cancellation fees:

Up to 30 days before arrival free of charge.

Up to 14 days before arrival 50% of the accommodation price.

From 14 days before arrival 90% of the accommodation price.

Deposits made to date will be refunded with a deduction of 20,00 € handling fee.

We will be happy to offset an appropriate portion of the cancellation amount paid on time on a goodwill basis for your next stay in our house (not transferable!) and only for direct bookings.
Of course, in the case of a cancellation within the fee-free cancellation period, or in the case that the booked apartment can be found elsewhere, the deposit will be refunded with a deduction of 20.00 €.

6. travel cancellation insurance:

We recommend that you take out travel cancellation insurance to avoid unnecessary costs. This insurance can save you any inconvenience. We will gladly send you forms for the above mentioned insurance. Insurance, or you can conclude this on our homepage gladly also directly. >> Here to the travel cancellation insurance<<

7. property damage:

Damage caused by the guest must be paid in full by the guest.




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